Certified Nursing Assistant (CNA) Prometric Practice Exam 2026 – Your All-In-One Guide to Exam Success!

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If a nurse aide notices that a resident appears worried, what is the best response?

Ignore it and continue with care

Ask if something is bothering the resident

When a nurse aide notices that a resident appears worried, asking if something is bothering the resident is the best response. This approach demonstrates empathy and validates the resident's feelings, creating an opportunity for open communication. By directly inquiring about their concerns, the nurse aide fosters a trusting environment where the resident feels comfortable expressing their worries. This can lead to better emotional support and enables the nurse aide to understand any specific needs or issues the resident may be facing.

This choice is particularly important in the context of providing effective person-centered care, as it prioritizes the emotional wellbeing of the resident. While it might be tempting to ignore the signs of worry or attempt to divert attention to a more positive topic, acknowledging and addressing the resident's feelings is crucial in the care process. Reporting it to the supervising nurse may be necessary later, but the initial step should always include addressing the resident's immediate emotional state.

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Change the subject to something positive

Report it to the supervising nurse

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