Certified Nursing Assistant (CNA) Prometric Practice Exam 2025 – Your All-In-One Guide to Exam Success!

A CNA should prioritize and respect a patient's preferences regarding care and comfort because this approach is fundamental to providing person-centered care. Listening to and accommodating a patient's wishes fosters a sense of autonomy and dignity, which can significantly enhance the patient's overall experience in a healthcare setting.

When patients express their preferences, it is essential to consider their unique needs and values. By following these preferences as much as possible, the CNA demonstrates respect for the patient's choices, promotes their comfort, and encourages a trusting relationship between the patient and the healthcare team. This aligns with the principles of patient rights and ethical care, emphasizing the importance of individual choice in the healthcare process.

In contrast, following the nurse's instructions is important, but the nurse's directions should ideally take into account the patient's preferences. Seeking help from another CNA may not directly address the patient's needs and could delay appropriate care. Finally, overriding a patient’s request can lead to feelings of disempowerment and dissatisfaction, which can negatively impact their cooperation and emotional well-being. It is critical for CNAs to advocate for the patient's wishes while working within the guidelines of their responsibilities and the care plan established by the healthcare team.