Certified Nursing Assistant (CNA) Prometric Practice Exam

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Prepare for the CNA Prometric Exam. Utilize flashcards and multiple-choice questions, with each question offering hints and explanations. Ace your certification!

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In responding to a nurse's inquiry after a patient's unexpected death, what is an appropriate approach?

  1. Claim that you were busy and didn't notice

  2. Say you haven't seen the patient in a while

  3. Be honest about when you last heard the patient call out for help

  4. Express regret without providing specifics

The correct answer is: Be honest about when you last heard the patient call out for help

Being honest about when you last heard the patient call out for help demonstrates transparency and accountability, which are essential in healthcare settings, especially in the context of unexpected patient outcomes. This approach fosters trust between healthcare providers and nursing staff, as it provides a clear account of events leading up to the patient's death. It acknowledges your role in patient care and allows the nurse to understand the timeline of care more accurately. Furthermore, clear and honest communication is crucial in investigations or reviews conducted following an unexpected death, as it may help identify any lapses in care and guide subsequent improvements to enhance patient safety. This honesty also respects the dignity of the patient and the grieving process of their family, highlighting the importance of full disclosure in professional healthcare settings.